There are two changes the Central Processing team has made to the ePay statement period and sweep dates. Email notifications will now be sent on the eighth business day of the month instead of the second, and the sweep date is now the 25th of the month instead of the 10th.

These changes will sync the sweeps and general ledger cycle, allowing charges and the collection of receivables to be done within the same time period. This will give you more time to review and react to current charges for the month.

Also, effective today, ePay will display all outstanding accounts receivables, including arrears generated by Trident, as follows:

  • Trident-generated arrears of $1,000 or less will appear in the current balance and will be part of the monthly sweep process in ePay.
  • Trident-generated arrears of $1,001 or more will appear in the current balance and will not be part of the monthly sweep process in ePay. If you fall into this category, you will be flagged as exception agents, and the one-time payment option in ePay will remain on so you can use it to pay down the outstanding Trident arrears.

If you have any questions, contact your branch manager or log on to Desk and use the chat feature.