For many people, messaging apps are replacing text messaging and some external social media sharing because they are seen as being more private. They are also the way many clients want to communicate with you. So here is a breakdown of the two most used messenger apps:

    • WhatsApp – The most popular messaging app in the world. It doesn’t currently sell ads and is used often because of its security.
    • Facebook Messenger – More popular in North America, this platform allows advertising and chatbots.

Now when you ask your client for their preferred means of communication — you’ll know what they mean when they say WhatsApp!
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