At the most recent TMAP for Agents webinar, we covered how we’re constantly tweaking and enhancing the powerful tools and programs available to you. This month we discussed an upcoming profile sync between and, and responded directly to agent feedback by taking an in-depth look at the company CRM strategy. We also reviewed how we use research, data and a Voice of Customer (VOC) strategy to improve our products, including enhancing the user experience through visual design. Exciting enhancements that are in the works for our product suite were also announced. If you weren’t able to tune in or would like to revisit anything that we covered, check out the Full Presentation or Meeting Recording to get up to speed. Where else can you get this kind of insider access? Stay tuned for the next TMAP for Agents session coming at you June 26!